Introduction

Al-Ahad Foundation (Registerd charity number 1197315) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.al-ahadfoundation.co.uk or make a donation.

1. Information We Collect

We may collect and process the following data about you:

• • Personal Identification Information: Name, email address, phone number, postal address, and other similar information.
    • Payment Information: Card details, bank account information for direct debit, and other related information processed through Stripe.
    • Technical Data: IP address, browser type, internet service provider (ISP), referring/exit pages, and date/time stamps.
    • Usage Data: Information on how you use our website and services.
    • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• • To process your donations and manage your donor account.
    • To provide you with information, products, or services you request from us.
    • To improve our website and services.
    • To communicate with you, including sending receipts, updates, and marketing materials.
    • To comply with legal obligations and regulations.

3. Legal Basis for Processing

Our legal bases for processing your personal data include:

• Your consent (where you have provided it).
  • Compliance with legal obligations.
  • Our legitimate interests in running our charity and improving our services.

4. Sharing Your Information

We may share your information with third parties, including:

• Stripe: For payment processing. Stripe handles your card and direct debit payments securely.
  • Service Providers: Who provide IT and system administration services.
  • Regulatory Authorities: When required to comply with legal obligations.

5. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You have the right to request correction of any inaccurate data.
  • Erasure: You have the right to request deletion of your personal data.
  • Restriction: You have the right to request the restriction of processing of your personal data.
  • Portability: You have the right to request transfer of your personal data to you or a third party.
  • Objection: You have the right to object to the processing of your personal data.

To exercise any of these rights, please contact us at administration@al-ahadfoundation.co.uk.

8. Cookies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Al-Ahad Foundation 1197315
66 Gelsthorpe Road Romford RM5 2LX
Phone Number: 01708 872150
Email: administration@al-ahadfoundation.co.uk

11. ICO Registration

We are registered with the Information Commissioner’s Office (ICO). You have the right to make a complaint to the ICO if you believe we have not complied with data protection laws. Our registration reference is ZB726557. For more information, please visit the ICO website.